After following the customers through all the purchasing and installation processes, RMT Valvomeccanica supports them with an after-sales assistance for all product life. This service is carried out all over the world, with no territorial limit, and every operation is recorded, tracked, and made available for every further need.
Installation
Site Re-testing
Hook-up
Pre-commissioning or commissioning
Assistance and servicing team
All after-sales activities are always supervised by a team of well skilled technicians to make every intervention faster and more efficient.
- SUPERVISOR AFTER SALES SENIOR ENGINEERS
- AFTER SALES SENIOR ENGINEERS
- MAINTENANCE OPERATORS ALTERNATE ON SHIFTS DURING SHORT-MEDIUM-LONG PERIODS OF STAY
- NO TERRITORIAL BOUNDARIES
Contact us
| Maintenance and site service for valves: | |
| Ball Valves | Top Entry Ball Valves |
| Plug Valves | Side Entry Ball Valves |
| Gate Globe & Check | Floating Ball Valves |
| Control valves | DBB Ball Valves |
| Butterfly valves | Fully Welded Ball Valves |
| Twin Seal Valves | |
| Hydro-pneumatic Choke & Wing valves | |
| Level Gauges |
| Maintenance and site service for pump: | Maintenance and site service for other instrumentation: | Smart Positioner Calibration for: |
| Axial Flow | Pneumatic actuators | Fisher devices |
| Centrifugal | Hydraulic actuators | Foxboro devices |
| High Pressure | Electrical actuators | FlowServe devices |
| Horizontal Slurry | Gas over Oil actuators | Samaon devices |
| Submersible | General instrumentation service | SMC devices |
| Vertical Slurry | Telecommunication/Industrial electrical installations and maintenance | Pentair devices |
| Vertical Specialty Slurry | Wellhead Control Panels and HIPPS units | ITVC DVG devices |
| - | OffShore Crane Service | Metso, Siemens devices |
| - | Yokogawa systems | ABB devices |
| Training and project management | Training and project management | Training and project management |
The commitment
To guarantee a high-quality service, every work that cannot be performed at yard is processed at the local qualified workshop under RMT VM supervision: these facilities are equipped with all the necessary instruments to cover any kind of intervention in the shortest possible time.
RMT VM personnel can promptly act to obtain from Customer’s involved personnel as much as possible information about the failure occurred. This information is mandatory for RMT VM to duly arrange the preparation of all potential spares and materials needed for the required service. More specifically this also allows RMT VM to better analyze if the service can be carried out at Yard by our skilled technicians or, if it is preferable to move the claimed item to the local qualified workshop well equipped to cover works that cannot be performed at Yard.
HOW
Paramount care of RMT VM is to always assist customers since the bidding stage, through all their purchasing process and up to the following aftersales assistance.
HOW Long
RMT VM is committed to provide customers with technical and spare-parts assistance for 10 years minimum from the purchasing of our products.
HOW Far
After-service activities are carried out all over the world, with no territorial limit. All operations are duly recorded and available for further tracking and or review.
Do you need after-sales assistance?
Do you need after-sales assistance or are you in need of spare parts? Fill the form and send us your enquiry.
